Delivery to the US

Our deliveries to the US are superfast. We dispatch orders quickly to make sure they arrive at your door in only 5-7 business days - quicker than some stateside eye doctors.

If you have a question about US shipping, our friendly customer service team is ready to help you 7 days a week 8:00 to 23:59 GMT. Get in touch via web chat, give us a call on 1 800 870 0741 or email us at help@visiondirect.co.uk.

US shipping costs

You’ll pay just £9.98 (currently $13.75 USD*) for orders of £59 and over. For orders below £59, shipping costs are £12.98 (currently $17.88 USD*).

Your order will be dispatched by Royal Mail Tracked. On arrival in the USA, USPS takes over to get your order to you. You can track the progress of your order from your Vision Direct account, or by entering your tracking number on the USPS Website.

Fast Delivery to the US

Your contacts are expected to arrive within 5-7 business days of your order being dispatched. To avoid delivery delays please be aware that orders placed on a Saturday will usually be dispatched on a Monday.

Tracking your order

Your order will be dispatched by DHL, UPS or USPS, depending on your location. The carrier selected to deliver your order will be in touch after dispatch with a tracking link but you can also track the progress of your order from your Vision Direct account.

You will get a tracking link with shipment confirmation, but the progress of your parcel won't show immediately. Your tracking link will activate when the courier provider receives your parcel.

"I ordered my contacts that got lost somewhere in customs, Im in the United States. They were quick to help and very kind replacing my order. I didn't believe I could actually get my order in 7 days from another country but I did after they replaced my order. You've got a life time customer in me. Thank you so much!"
Shannon, 1st Jan 2021

"Our order came on time, with absolutely no problems at all. Honestly, it has been a better experience doing business with your company in the UK, than dealing with most companies here in the US!"
Andrea, September 5th 2020

*Delivery costs are based on exchange rate on 30/03/2021. Exchange rate source: https://www.xe.com

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