Delivery to the US

We are currently experiencing some small shipment delays. So your order may take a little longer. More info

Shipping restrictions

USPS is not shipping from the following USA post offices at the moment. If your address is served by them, you won’t be able to get any deliveries.

MN 55406Minnehaha Post Office, Minneapolis
MN 55408Lake Street Post Office, Minneapolis
MN 55407Powderhorn Post Office, Minneapolis
MN 55104Industrial Post Office, Minneapolis
IL 60615Henry McGee Post Office, Chicago
IL 60653Henry McGee Post Office, Chicago
IL 60636Ogden Park Post Office, Chicago
IL 60621Englewood Post Office, Chicago
IL 60607Wicker Park Post Office, Chicago
CA: 91942La Mesa Finance Station, La Mesa

Our deliveries to the US are super fast. We dispatch many orders the same day they’re ordered, so they arrive at your door in only 5-9 business days - quicker than some stateside eye care professionals.

If you have a question about US shipping, our UK-based customer service team is ready to help you 7 days a week 8:00 to 0:00. Get in touch via web chat, give us a call on 1 800 870 0741 or email us at

US shipping costs

You’ll pay just £6.98 (currently $8.98 USD*) for orders of £49 and over. For orders below £49, shipping costs are £9.98 (currently $12.84 USD*).

Your order will be dispatched by Royal Mail Tracked. On arrival in the USA, USPS takes over to get your order to you. You can track the progress of your order from your Vision Direct account, or by entering your tracking number on the USPS Website.

Fast Delivery to the US

Your contacts are expected to arrive within 5-9 business days of your order being dispatched. We keep high stock levels of our most popular contacts, so we can dispatch 99% of orders the same day if you order before 1pm EDT. To avoid delivery delays please be aware that orders placed on a Saturday will usually be dispatched on a Monday.

Tracking your order

You will get a tracking link with shipment confirmation, but the progress of your parcel won’t show immediately. Your tracking link will activate when USPS (our courier service) receives your parcel.

"I ordered my contacts that got lost somewhere in customs, Im in the United States. They were quick to help and very kind replacing my order. I didn't believe I could actually get my order in 7 days from another country but I did after they replaced my order. You've got a life time customer in me. Thank you so much!"
Shannon, 1st Jan 2018

"Our order came on time, with absolutely no problems at all. Honestly, it has been a better experience doing business with your company in the UK, than dealing with most companies here in the US!"
Andrea, September 5th 2018

*Delivery costs are based on exchange rate on 24/01/2020. Exchange rate source:

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