Vision Direct - Customer Reviews

To Vision Direct, fantastic customer service is always top priority. We want to make sure everything from our delivery times to the customer support team are the best they can possibly be. That’s why we’re always grateful for any feedback you can send us, and why we are so proud to display our average Trustpilot score.

Trustpilot Reviews


4.9 / 5 from 123 Customers - View All
  • Have used these guys for a couple of years and cannot fault them! Super fast delivery and if there is a problem with my order, they are quick to call and speak with me! Great service. - Kirsty Young

  • Another speedy delivery and always puts a smile on my face to open my box and find a packet of sweets too, I got a colouring picture this time too! Little touches like that make such a diff xx - Bernadette' Dette' Gilbert

  • Ordered Toric lenses from Malta and to my surprise they arrived the day after! ...with a packet of Haribo sweets! Prior to ordering, my emails were answered promptly. Excellent service. Very happy customer. Thank you Vision Direct! - Gill Caruana

  • Great, quick service and when I made a mistake on my order the customer service people couldn't have been more helpful and polite and all was sorted within 24hrs. Would recommend to all. - Sarah Hill