Returns & Refunds

• UK returns are FREE. They won't cost you a penny. 
• Returns can take up to 10–15 working days for us to receive. Once received, they will be scanned by our warehouse team, and your refund will be automatically processed. 
• Refunds will be made to your original payment method. Please allow around 3–5 working days for the refund to appear in your account. 
• All everclear products have a 365-day no-quibble guarantee, meaning you can return them in any condition for a full refund. 

Whether you had a change of heart or prescription: just return any lenses, unopened and in their original
packaging within 365 days. We'll refund the cost to the payment method used on your account.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may cancel your order and obtain a full refund within 14 days of receipt of the goods. If your order contains a number of items that are delivered separately, the cancellation period begins from receipt of the final item. This does not apply to any products made to your specification unless they are faulty. You must return the goods to us in their original, unopened and unused condition within 14 days of notifying us that you wish to cancel.