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Conditions of Sale

VisionDirect.co.uk is aware that contact lenses can affect the health of your eyes. For VisionDirect.co.uk to supply you with the specifications issued by your qualified practitioner you must understand and agree to the following conditions:

1) VisionDirect.co.uk will supply replacement lenses in accordance with the details supplied by you.

2) Liability. VisionDirect.co.uk will trust that the information supplied by you is the correct contact lens specification provided by a qualified eye care practitioner.

3) That your contact lens specification has been issued within the last 12 months of the order.

4) That you have not been advised by an eye care or medical practitioner to stop wearing contact lenses and have not within the last 12 months suffered from any eye condition requiring treatment. That you will inform VisionDirect.co.uk of your ocular health. You must be 16 years or older to make a purchase with visiondirect.co.uk.

5) No responsibility can be accepted by VisionDirect.co.uk for your lack of suitability to wear contact lenses as detailed in your specifications or for your overall suitability to wear contact lenses.

6) VisionDirect.co.uk retains the right not to supply contact lenses if it considers for reasons of ocular health or replacement contact lenses requested according to specifications provided are not clinically suitable.

7) If you need help deciphering your current valid prescription we will be happy to help : Fax it to us on 0800 915 2040 or by post to our FREEPOST address

8) The supply of dispensing services to you constitutes a provisional 20% fee (dispensing fee) of the total value of your order. All product prices on the Site are inclusive of this 20% fee.

9) For standard delivery or standard postal services (excludes courier options) please allow up to 10 working days from dispatch to receive your order.

10) You must inform Vision Direct within 90 days of dispatch if your order has not been received. After that time Vision Direct will not enter into correspondence regarding non-receipt.

Notes:
We will not be liable to you where we are unable to fulfill any of our obligations to you as a result of circumstances beyond our control. These terms and conditions and any contract between us shall be governed by and construed in accordance with European law. In these terms and conditions: "VisionDirect.co.uk" means, VisionDirect.co.uk and any successor in title: "We and Us" means VisionDirect.co.uk, either as an individual corporate entity or together with you, as the context requires: "Working day" excludes Saturdays and Sundays and English statutory and public holidays: "You" means the person ordering goods subject to these terms and conditions.