GetLenses has moved to is now

GetLenses and Vision Direct are owned by the same company so it's nothing to worry about, you'll still be able to purchase your contact lenses, solution and eye care products at great prices from the same team, in the same way with superfast delivery.

All your account information including personal information, past order history and store credit is exactly the same, simply login with your existing GetLenses username and password to order your contact lenses today.

If you have any questions, we'll be happy to help, just give us a call on 020 7768 5000 in the UK or on 1 800 870 0741 in the US.

Handy to know…

  • Same low prices.
  • Superfast UK next day delivery.
  • Award winning customer service team.


  • Have my login details changed?

  • No, you simply log in to your account on using your GetLenses username and password

  • Will I be able to see my past GetLenses orders?

  • Yes. All your past order history will show in your new account.

  • I had store credit on GetLenses. Will it be transferred?

  • Yes, your store credit has been moved to your new account.

  • How do I return something I purchased on GetLenses?

  • All the information you need can be found on page: Returns & Refunds Policy

  • What number do I need to call customer service?

  • Call 020 7768 5000 in the UK or on 1 800 870 0741 in the US. We are open Monday - Friday 8:00 - 21:00, and Saturday - Sunday 8:00 - 18:00.

  • If I set up auto-reorder on GetLenses will it continue to work on Vision Direct?

  • Yes. All settings are the same as your GetLenses account.

  • Will I receive promotional emails from Vision Direct?

  • You can opt in and out from Vision Direct promotional emails in your account on the Details page.

  • What do I do if I can't remember my GetLenses password?

  • Click the Log In button at the top of the page and then on the 'Did you forget your password?' link.

  • Can I still track my GetLenses order?

  • Yes, all delivery and tracking information will be in your new account.