Delivery Information

UK delivery
We are still shipping normally in the UK but deliveries through Royal Mail are experiencing some delays. In most cases your order will fit through your letterbox, though this does depend on the size of your order. If your order is not letter box friendly Royal mail will still deliver in a contact free manner. Collection points are open but are operating on reduced hours. For further details see this link How to collect a missed delivery

International delivery
We are processing and sending orders as normal but some delays may happen in transit from our UK distribution centres, as airlines are reducing the number of flights around the world. DHL are delivering normally once items reach the destination country.

USA delivery
We are processing and sending orders as normal but some delays are being experienced in transit from our UK warehouse to the USA as transatlantic flight numbers are being reduced. In addition USPS are reporting delays of 5-7 business days on top of their normal delivery schedules.

For UK Delivery

Order by 11:45pm on For
Monday to Friday Next day delivery
Saturday to Sunday Delivery on Monday
Delivery cost
Orders of £49 and over FREE
Orders below £49 £3.98

Next day delivery on contact lenses

When will I receive my order?

Place your order by 11:45pm between Monday to Friday and if your lenses are in stock you'll receive them the next day as standard. Orders placed on Saturday and Sunday (until 1pm on Sunday) will be delivered on Monday.

If you haven't received your UK order within 3 working days please get in touch with customer services on 020 7768 5000, help@visiondirect.co.uk or even via live chat. Our customer service team are available to help 24 hours a day, 7 days a week.

What if I'm not home?

When possible, we use letterbox friendly packages that fit through the door, so you don't need to wait around for your delivery.

How much does delivery cost?

You'll get FREE Next Day delivery and a tracked service on all orders of £49 and over - perfect for saving and having that extra peace of mind. For any orders below £49, Next Day Delivery costs £3.98.

When will my order be dispatched?

We post the orders once all of the products are ready to dispatch. We do not split orders and aim to get your full order to you in one delivery.

Next day delivery exceptions

There is a small number of postcodes where next day delivery is not available - and so we can’t guarantee to deliver within our usual timescale. Please see the table below to see if and how your delivery will be affected:

Restricted postcodes Additional shipping time
GY, HS 2 days
IM, JE 1 day
KW15-17 3 days
PA49, 60-75, 78 1 day
PH30, 41-44 and ZE2-3 2 days

For International Delivery

All products

Countries Method Cost
Ireland Fastway (Tracked & signed for service) £4.98 - Orders of £49 and over
£7.98 - Orders below £49
EU DHL Express (Tracked & signed for service) £4.98 - Orders of £49 and over
£7.98 - Orders below £49
USA Royal Mail Tracked £6.98 - Orders of £49 and over
£9.98 - Orders below £49
Rest of the World DHL Express (Tracked & signed for service) £9.98 - Orders of £49 and over
£12.98 - Orders below £49

International Delivery Time

All products

Countries Method Delivery time
Ireland Fastway (Tracked & signed for service) In less than 3 days
Netherlands PostNL In less than 24 hours
Spain DHL Express (Tracked & signed for service) In just 24 hours*
Italy DHL Express (Tracked & signed for service) In less than 3 days
France La Poste (Tracked & signed for service) In less than 3 days
Belgium PostNL In less than 24 hours
USA Royal Mail Tracked 5-9 business days

Outside the EU

If you live outside of the EU your order will need to clear customs. There may also be additional charges for duty and taxes which are not our responsibility and therefore not included in our pricing.

Ordering from Spain

*Deliveries to the Spanish mainland arrive in just 24 hours when orders are placed by 7pm CET. However, if you are placing an order from the Canary Islands, Balearic Islands, Ceuta or Melilla delivery will take up to 5 days.

Ordering from the USA

We dispatch all orders to the USA by Royal Mail Tracked. On arrival in the USA, USPS takes over to get your order to you. For more information on ordering your contact lenses to the USA click here.

My order has not arrived, what should I do?

Please allow up to 3 working days for delivery to the UK or Ireland, for everywhere else in the world allow up to 9 working days. If you have not received your order in this time we recommend that you contact our customer service team on 020 7768 5000 or email us at help@visiondirect.co.uk

Next day delivery from Vision Direct

  • Find out more about Vision Direct and our superfast delivery

    Our range of contacts includes all the leading brands from Acuvue to Biofinity and Dailies, making it easy to find a great deal on your regular lenses. Plus, with next day delivery available on any lens we have in stock, your contacts will arrive at your doorstep in no time at all.

    We stock all types of contact lens including:

    With simple and fast ordering, including the option to reorder lenses in just 3 clicks from your email inbox, getting the lenses you need has never been easier.

    Find out more about our full range of contact lenses.

    No prescription needed for next day contact lenses

    One of the reasons that we can offer next day delivery on contact lenses is because we don’t need to see your prescription when you order. So, if you don’t have a prescription to hand when you order your lenses, it’s no problem. All you need to do is place your order and we’ll concentrate on delivering your lenses next day, with no fuss.

    Of course, if you’d like us to check your prescription, we’re more than happy to do so. For more information about no prescription needed, click here.

    Join our satisfied customers

    Our customers love our speedy service so much, they've a given us a 9.6/10 rating on Trustpilot. Check out their reviews below or place your order today for next day delivery you can count on: