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    Delivery Information

    UK delivery
    We are still shipping normally in the UK but deliveries through Royal Mail are experiencing some delays. In most cases your order will fit through your letterbox, though this does depend on the size of your order. If your order is not letter box friendly Royal mail will still deliver in a contact free manner. Collection points are open but are operating on reduced hours. For further details on how to collect a missed delivery click here.

    International delivery
    We are experiencing shipment delays of up to 2 days from our UK distribution centres. Airlines are still operating on a reduced number of flights around the world, but DHL are delivering as normal once items reach the destination country.

    For UK Delivery

    Order by 11:45pm on For
    Monday to Friday Next day delivery
    Saturday to Sunday Delivery on Monday
    Delivery cost
    Orders of £49 and over FREE
    Orders below £49 £3.98

    Next day delivery on contact lenses

    When will I receive my order?

    Place your order by 11:45pm between Monday to Friday and if your lenses are in stock you'll receive them the next day as standard. Orders placed on Saturday and Sunday (until 1pm on Sunday) will be delivered on Monday.

    If you haven't received your UK order within 3 working days please get in touch with customer services on 020 7768 5000, help@visiondirect.co.uk or even via live chat. Our customer service team are available to help 7 days a week 8:00 to 23:59.

    What if I'm not home?

    When possible, we use letterbox friendly packages that fit through the door, so you don't need to wait around for your delivery.

    How much does delivery cost?

    You'll get FREE Next Day delivery and a tracked service on all orders of £49 and over - perfect for saving and having that extra peace of mind. For any orders below £49, Next Day Delivery costs £3.98.

    When will my order be dispatched?

    We post the orders once all of the products are ready to dispatch. We do not split orders and aim to get your full order to you in one delivery.

    Next day delivery exceptions

    There is a small number of postcodes where next day delivery is not available - and so we can’t guarantee to deliver within our usual timescale. Please see the table below to see if and how your delivery will be affected:

    Restricted postcodes Additional shipping time
    GY, HS 2 days
    IM, JE 1 day
    KW15-17 3 days
    PA49, 60-75, 78 1 day
    PH30, 41-44 and ZE2-3 2 days

    For International Delivery

    All products

    Countries Method Cost
    Ireland Fastway (Tracked & signed for service) £4.98 - Orders of £49 and over
    £7.98 - Orders below £49
    EU DHL Express (Tracked & signed for service) £4.98 - Orders of £49 and over
    £7.98 - Orders below £49
    US DHL/UPS/USPS £6.98 - Orders of £49 and over
    £9.98 - Orders below £49
    Rest of the World DHL Express (Tracked & signed for service) £9.98 - Orders of £49 and over
    £12.98 - Orders below £49

    International Delivery Time

    All products

    Countries Method Delivery time
    Ireland Fastway (Tracked & signed for service) In less than 3 days
    Netherlands PostNL In less than 24 hours
    Spain DHL Express (Tracked & signed for service) In just 24 hours*
    Italy DHL Express (Tracked & signed for service) In less than 3 days
    France La Poste (Tracked & signed for service) In less than 3 days
    Belgium PostNL In less than 24 hours
    US DHL/UPS/USPS 5-7 business days

    Outside the EU

    If you live outside of the EU your order will need to clear customs. There may also be additional charges for duty and taxes which are not our responsibility and therefore not included in our pricing.

    Ordering from Spain

    *Deliveries to the Spanish mainland arrive in just 24 hours when orders are placed by 7pm CET. However, if you are placing an order from the Canary Islands, Balearic Islands, Ceuta or Melilla delivery will take up to 5 days.

    Ordering from the US

    We dispatch all orders to the US using DHL, UPS or USPS, depending on your location. This service takes between 5 to 7 business days and is tracked. The carrier selected to deliver your order will be in touch after dispatch with a tracking link. For more information on ordering your contact lenses to the US without needing to verify your prescription click here.

    My order has not arrived, what should I do?

    Please allow up to 3 working days for delivery to the UK or Ireland, for everywhere else in the world allow up to 9 working days. If you have not received your order in this time we recommend that you contact our customer service team on 020 7768 5000 or email us at help@visiondirect.co.uk

    Next day delivery from Vision Direct

    • Find out more about Vision Direct and our superfast delivery

      Our range of contacts includes all the leading brands from Acuvue to Biofinity and Dailies, making it easy to find a great deal on your regular lenses. Plus, with next day delivery available on any lens we have in stock, your contacts will arrive at your doorstep in no time at all.

      We stock all types of contact lens including:

      With simple and fast ordering, including the option to reorder lenses in just 3 clicks from your email inbox, getting the lenses you need has never been easier.

      Find out more about our full range of contact lenses.

      No prescription needed for next day contact lenses

      One of the reasons that we can offer next day delivery on contact lenses is because we don't need to see your prescription when you order. So, if you don't have a prescription to hand when you order your lenses, it's no problem. All you need to do is place your order and we'll concentrate on delivering your lenses next day, with no fuss.

      Of course, if you'd like us to check your prescription, we're more than happy to do so. For more information about no prescription needed, click here.

      Join our satisfied customers

      Our customers love our speedy service so much, they've a given us a 9.6/10 rating on Trustpilot. Check out their reviews below or place your order today for next day delivery you can count on:

      Trustpilot