Question 1

Why should I order from Vision Direct?

Accepted Answer

At Vision Direct, we sell the same contact lenses and eye care products from the same manufacturers as high street opticians at up to 45% less. As a standard, you can get free next-day delivery on all orders over the value of £59. Plus, we offer discounts to our email subscribers who can get early access to our promotions throughout the year, including our seasonal sales and Black Friday discounts. Plus, the majority of our parcels are letterbox friendly, so you don’t need to be home to receive your lens order. We offer all this without the need to have your prescription validated. Yet if you prefer, our resident optician is on hand to check your contact lens prescription as well as provide expert advice on how best to care for your lenses. And if you have any queries about ordering with us, our trained and friendly customer service team is just a call or message away. It's no surprise that we have tens of thousands of 5-star reviews on Trustpilot.

Question 2

Does Vision Direct stock opticians’ own brand lenses?

Accepted Answer

Many high street opticians offer their own brand contact lenses that are just rebranded and repackaged products from popular contact lens brands and manufacturers, such as Alcon, Biofinity, and CooperVision.

We stock the exact same lenses at competitive rates as well as next day delivery, knowledgeable customer service, and a 365-day replacement guarantee and a price match promise. The only differences between the lenses we stock, and the high street is the name on the box are the packaging and most importantly the cost. See all opticians’ contact lens brand equivalents here.

Question 3

How often should I have my eyes tested?

Accepted Answer

Opticians recommend that everyone receives an eye test at least every two years. Contact lens wearers need to attend an additional check-up to ensure their lenses still meet their prescription; this is usually every 12-24 months depending on the recommendation of your optician.