How to order contact lenses online

Buying contact lenses online is straightforward but, if you’ve never done it before, it doesn’t hurt to get a bit of advice on how to order. Have a read of our handy guide and, in just a few minutes, ordering contact lenses online will be like second nature to you!

First of all, choose your lenses


Finding contact lenses on our website is simple, you might even see your regular brand on our homepage. If not, just click on the ‘contact lenses’ tab at the top of the page to see our entire range. You can filter which lenses are shown, based on the brand or type of lenses, using the menu on the left-hand side, so you can find what you’re looking for quickly and clearly.

When buying contacts online for the first time, we recommend that you choose the lenses you normally wear so that you can be completely confident in your order. If you usually use Specsavers easyvision or Boots own brand lenses you won’t find these online, but you can buy cheaper equivalents to these lenses. The lenses are made by the same manufacturer and are completely compatible with your eyes, they just have their own branding on the boxes. See which lenses are the same as yours are using our table of Specsavers easyvision and Boots own brand equivalents.

If you do want to try another lens to the brand that you normally wear, we also recommend seeking the advice of your optician before you buy your contact lenses online. They can then let you know what kind of lenses are best for you.

Next, enter your prescription details

Once you’ve clicked on the brand of lenses you want to buy online, fill out the form on the right-hand side of the page. Choose the number boxes you need to see how much your order will cost and then fill out your power, base curve and diameter. These measurements can all be found on a copy of your prescription.

If you don’t have it to hand, you can still buy contact lenses online without a prescription. Just enter the details from your most recent prescription into the form or use your latest contact lens box, where you should find a label with all the essential information printed on the side or back. Remember to only use details that you have been prescribed with in the last 2 years to ensure that your new lenses are comfortable and that they correct your vision accurately.

Now, proceed through the checkout process

Click the 'add to basket' button when you’ve entered your details and, if that’s all you’re buying, click the ‘proceed’ button to go to the checkout. If you’re new to Vision Direct, you’ll need to register as a customer, but this only takes a minute of your time. Here, you’ll also be asked if you want to order without sending us a prescription or if you want us to check it with your optician. Ordering without a prescription is quicker, but we’re happy to check if you want extra peace of mind.

Then, enter your payment and delivery details to order your lenses. Once this step is complete, you’ll land on an order confirmation page. Here, you can set preferences for your account including if you want to receive email reminders for when it’s the next time to order. With that, you’ve successfully ordered contact lenses online for the first time and we hope that you’ll do it again soon.

We think you’ll find ordering fast and simple, but if you do have any questions or issues when you buy your contact lenses online, use our live chat or call customer service on 020 7768 5000.

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