Christmas Information

Christmas Opening Hours

Our customer care team is available over the holidays between 8am and 12am, except for:

24th December: 8am to 8pm
25th, 26th December: Closed
31st December: 8am to 8pm
1st January: Closed
2nd January: 8am to 8pm

On the 3rd January normal opening hours will resume.

You can call our award winning UK based customer service team on 020 7768 5000 or email

Last order dates for Christmas

These are our recommended last order dates to receive your items before Christmas.

Unfortunately we cannot guarantee there won’t be delays in the postal service during the festive season, so we advise you don’t leave ordering your contact lenses to the last minute.

Handy to know: Last order date applies to stocked products only. We advise you call our customer care team on 020 7768 5000 to confirm whether the product you are ordering is in stock and likely to arrive before Christmas.

Country Last Order Date
UK Thursday 22nd December
Ireland Tuesday 20th December
EU Tuesday 20th December
USA Monday 12th December
Rest of the world Monday 12th December