Basket Cookie Policy

Understanding how and why we use cookies

We use cookies on our site ( and any sub and country domains e.g. to create the most secure and effective website possible for our customers. Among other things, cookies allow you to log in to your account, reorder, edit your address and see messages sent from us. This Cookie Policy explains what cookies are, how we use them, and why they are important.

Frequently asked questions

What is a cookie?
A cookie is a piece of data that is stored on your computer's browser, typically around 10KB's, to enable dynamic features of websites to function, for example, remembering what is in your shopping cart when you click on to a new page. Without them, websites would not work correctly.

Why am I suddenly seeing all this information about cookies?
In 2012, it became the law in Europe to tell the user when cookies are used on a website. Cookies are used on every single shopping website on the web. The law is under enforcement in the UK.

Do cookies mean I could get cold calls or junk mail?
Absolutely not.

Can cookies pass on my personal information to others?
We do not share personally identifiable information with anyone, ever.

Do cookies compromise my security when I'm logged on?
Our cookies are completely safe and secure. They are also necessary to provide important security features such as protecting your data and your accounts.

More questions?
Click here to see other frequently asked questions