Vision Direct - Contact Lenses Online

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0870 125 6240

BRANDS
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Frequency	Freshlook
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Full List	Light
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Safety	Swimming

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Full List	Eyes
Face	Health

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SHIPPING INFORMATION

» Which countries do we ship to?

Your shipping options are listed below, and assume delivery to the following country:

If you would like your order shipped to a different country then please select one from the list above. Please note VAT is charged at the rate in the destination country.

» What delivery services are available, how much do they cost and what are the delivery times?

	Royal Mail First Class (2-5 Working Days)	3.00 GBP or
	DPD Sign For (Track & Trace - 2 Working Days) - Cut off 13:00 *This shipping method is only available if total weight is lower than 2.001 Kg.	3.95 GBP
	DPD Sign For (Track & Trace - 2 Working Days) - Heavy Packages - Cut off 13:00 *This shipping method is only available if total weight is higher than 2 Kg.	3.95 GBP
	Royal Mail Special Delivery (2 Working Days) - Cut off 13:00	6.00 GBP
	DHL Courier (Next Working Day) - Cut off 14:00 *This shipping method is only available if total weight is lower than 3.001 Kg.	17.00 GBP

» Will I have to sign for my parcel?

All shipping methods with the exception of Royal Mail First Class require a signature on receipt, please bear this in mind when selecting your preferred method. Note Vision Direct reserves the right to upgrade the postal service to a signed for service if the total value of the order or weight warrants this and we will inform accordingly.

Dispatching takes place subject to availability and clearance of funds and in appliance with cut off times as stated above.

» Will you inform me if my order is not in stock?

If any of the goods you order are not immediately available, we will inform you via email and if you wish we will cancel your order and refund you in full.

If any part of your order is not immediately available, we will advise you of the option of a partial shipment, subject to your approval, and will ship at no extra cost to you.


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