We're pleased to announce that Lenson is now a part of Vision Direct

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We're happy to share the news that Lenson is now a part of Vision Direct. You can still find all the top brands of contact lenses, solution and eye care products at prices that consistently beat the high street. Now you can also enjoy first-class customer service, with our friendly team on hand to help from 8am to midnight every day via web chat, over the phone or email. You'll also find our delivery service cheaper and quicker with nearly our entire range of lenses available for next day UK delivery.

If you've got a Lenson account already, you're ready to start ordering. Simply log in using your Lenson username and password and you're good to go.

If there's anything else you need, don't hesitate to get in touch. Just give us a call on 020 7768 5000.


Reasons to shop with Vision Direct…


superfastdeliveryrocket  Superfast UK next day delivery


piggybanksavings  Fantastic low prices


Customerservicestar  Award winning customer service team


FAQs

  • Have my login details changed?

  • No, just use your existing Lenson username and password to access your account on VisionDirect.co.uk.

  • Will I be able to see my past Lenson orders?

  • Yes. All your past orders will be visible in your account as before.

  • I had store credit on Lenson. Will it be transferred?

  • Yes, your store credit will still be valid in your Vision Direct account.

  • How do I return something I purchased on Lenson?

  • You can find this information on our page: Returns & Refunds Policy

  • What number do I need to call customer service?

  • Call 020 7768 5000. We are open from 8am to midnight, Monday to Sunday.

  • Will I receive promotional emails from Vision Direct?

  • You can opt in and out of promotional emails on your account using the details page.

  • What do I do if I can’t remember my Lenson password?

  • Click the Log In button at the top of the page and then follow the link titled ‘Forgot your password?’

  • Can I still track my existing Lenson order?

  • Any tracking number that you have been given for an order will still work, so you’ll be able to follow your Lenson order until it arrives at your door.


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